Guru – AI Trust & Transparency Profile

Guru is an AI-powered enterprise knowledge platform that connects company information, keeps it accurate, and delivers trusted, cited answers to employees and AI tools across the workplace.

Pricing: On Demand Project Management

Disclosure

Transparency Score

71%

8.5/12 points, 0 reviewed

2 approved N/A excluded · Published information only

Measures disclosure completeness across applicable fields. Not applicable items are excluded. This score is not a certification of quality, security, or regulatory compliance.

About this information

Information in this section may be inaccurate, incomplete or out of date. Errors can arise from automated website extraction, vendor submissions or human review. AISetApp does not guarantee its accuracy or completeness. “Reviewed” means a published statement was checked against the cited evidence; it does not confirm the underlying practice, certify compliance or endorse the vendor.

Check the original sources and confirm important information directly with the vendor before relying on it. Found an error? Request a correction

Legal entity & jurisdiction

Self-declared

Disclosed — specify

Guru Technologies, Inc. Delaware

Source, evidence & review details
Source:
https://www.getguru.com/terms-of-service
Supporting evidence:
Guru Technologies, Inc., 111 S Independence Mall East, Suite 960, Philadelphia, PA 19106, USA These Terms will be governed by the State of Delaware law except for its conflicts of law principles.
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

DPA availability

Self-declared

Available on request

Source, evidence & review details
Source:
https://www.getguru.com/security
Supporting evidence:
Guru offers a Data Protection Agreement and contractually agrees to support any and all emerging privacy regulations as they apply to the service.
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Article 50 disclosure notice

Not applicable · approved

Guru’s AI answers go to your own employees, who know they’re using an AI search tool. That’s the “obvious” exception, so disclosure is a non-issue for internal use.

Source, evidence & review details
Source:
No source recorded
Supporting evidence:
No evidence recorded
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded
N/A approval:
Admin · 9 Nov 2026, 15:04 · Casablanca time

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Data residency

Self-declared

United States

Your content is stored and managed in a highly secure AWS database.

Source, evidence & review details
Source:
https://www.getguru.com/security
Supporting evidence:
Guru complies with the EU-U.S., the EU (United Kingdom Extension)-U.S., and the Swiss-U.S. Data Privacy Framework (DPF) Program, and we’re committed to resolving complaints about personal data collection and usage.
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Customer data used for training

Self-declared

No

Source, evidence & review details
Source:
https://www.getguru.com/security
Supporting evidence:
Your team’s AI model is unique to you and privately trained in your Guru instance based on your team’s data and interactions Guru does not use your content to train the LLM in any way; your content remains exclusively yours in a protected enclave Our third party AI partner undergoes recurring risk reviews and is bound by a Data Protection Agreement
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Retention period

Self-declared

Disclosed — specify

90 days after termination.

Source, evidence & review details
Source:
https://www.getguru.com/terms-of-service
Supporting evidence:
Guru will delete your Content from the Service promptly after ninety (90) days has elapsed from date of expiration or termination.
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Subprocessor list published

No disclosure recorded
Source, evidence & review details
Source:
https://www.getguru.com/security
Supporting evidence:
Not available
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Breach notification timeframe

Self-declared

Disclosed — specify

24 hours

Source, evidence & review details
Source:
https://www.getguru.com/security
Supporting evidence:
Any data breach would be communicated to a client’s Guru administrator within 24 hours of confirmation
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Base models used

Self-declared

Third-party models

generative artificial intelligence or machine learning models

Source, evidence & review details
Source:
https://www.getguru.com/terms-of-service
Supporting evidence:
Features or functionalities made available via the Service that are enabled or facilitated by generative artificial intelligence or machine learning models. Our third party AI partner undergoes recurring risk reviews and is bound by a Data Protection Agreement.
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Human oversight capability

Self-declared

Review available

Source, evidence & review details
Source:
https://www.getguru.com/terms-of-service
Supporting evidence:
You are solely responsible for all use of the Outputs and evaluating the Outputs for accuracy and appropriateness for your use case, including by utilizing human review as appropriate, before further using or relying on the Outputs for any purpose.
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Annex III high-risk declaration

Not applicable · approved

An internal knowledge base and search tool isn’t an Annex III use case.

Source, evidence & review details
Source:
No source recorded
Supporting evidence:
No evidence recorded
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded
N/A approval:
Admin · 9 Nov 2026, 15:04 · Casablanca time

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

ISO/IEC 27001

No disclosure recorded
Source, evidence & review details
Source:
https://www.getguru.com/security
Supporting evidence:
Not available
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

ISO/IEC 42001

No disclosure recorded
Source, evidence & review details
Source:
https://www.getguru.com/security
Supporting evidence:
Not available
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

SOC 2

Self-declared

Type II

Source, evidence & review details
Source:
https://www.getguru.com/security
Supporting evidence:
Guru conducts an independent SOC 2, Type II audit on our knowledge management system.
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

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