Tidio – Pricing & Plans

Tidio is an AI customer service platform for live chat, AI agents, chatbots, helpdesk, and sales automation.

Pricing: On Demand AI & Chat

Starter

$29/mo

  • 50 Lyro AI Agent conversations (one-off).
  • 100 Flows visitors reached
  • Live chat & Ticketing
  • Live visitors list
  • Operating hours
  • Basic analytics
  • Live chat channels

Growth

$59/mo

  • Everything in Starter, plus:
  • Advanced analytics
  • User permissions
  • Automatic chat assignment
  • Automatic reply
  • Live typing preview
  • Viewed pages history
  • Macros

Plus

$749/mo

  • Everything in Growth, plus:
  • Departments
  • Multiproject
  • Custom branding
  • Ticketing automations
  • Live chat support
  • Dedicated Success Manager
  • OpenAPI
  • Custom limits
  • Custom number of seats
  • Larger attachments

Premium

Free

  • Everything in Plus, and:
  • From 3 000 Lyro AI conversations
  • Guaranteed 50% Lyro AI resolution rate
  • Pay-per-resolution billing
  • Mobile SDK
  • AI insights & CSAT
  • Super admin role
  • Custom analytics
  • Advanced Copilot
  • Lyro AI as a managed service
  • Slack support
  • Compliance
  • SSO