Sierra.ai – AI Trust & Transparency Profile

Sierra.ai is a conversational AI platform that helps businesses build branded AI agents for customer service across chat, SMS, WhatsApp, email, voice, and ChatGPT.

Pricing: On Demand AI & Chat

Disclosure

Transparency Score

25%

3.5/14 points, 0 reviewed

0 approved N/A excluded · Published information only

Measures disclosure completeness across applicable fields. Not applicable items are excluded. This score is not a certification of quality, security, or regulatory compliance.

About this information

Information in this section may be inaccurate, incomplete or out of date. Errors can arise from automated website extraction, vendor submissions or human review. AISetApp does not guarantee its accuracy or completeness. “Reviewed” means a published statement was checked against the cited evidence; it does not confirm the underlying practice, certify compliance or endorse the vendor.

Check the original sources and confirm important information directly with the vendor before relying on it. Found an error? Request a correction

Legal entity & jurisdiction

No disclosure recorded

DPA availability

Self-declared

Available on request

Source, evidence & review details
Source:
https://sierra.ai/uk/privacy-policy
Supporting evidence:
our obligations with respect to that data are set forth in the contracts that we have in place with our customers, including the relevant Data Processing Agreement
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Article 50 disclosure notice

No disclosure recorded

Data residency

No disclosure recorded

Customer data used for training

No disclosure recorded

Retention period

No disclosure recorded

Subprocessor list published

No disclosure recorded

Breach notification timeframe

No disclosure recorded

Base models used

Self-declared

Mixed models

Source, evidence & review details
Source:
https://sierra.ai/product/trust-and-reliability
Supporting evidence:
Sierra is built on a constellation of LLMs—combining frontier, open-weight, and proprietary models—so your agent can execute seamlessly and reliably
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

Human oversight capability

No disclosure recorded

Annex III high-risk declaration

No disclosure recorded

ISO/IEC 27001

Self-declared

Certified

Source, evidence & review details
Source:
https://sierra.ai/product/trust-and-reliability
Supporting evidence:
Sierra is committed to maintaining the highest compliance standards for our customers, including SOC 2, HIPAA, GDPR, PCI, FedRAMP High, CCPA, CSA STAR, ISO 27001, and ISO 42001
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

ISO/IEC 42001

Self-declared

Certified

Source, evidence & review details
Source:
https://sierra.ai/product/trust-and-reliability
Supporting evidence:
Sierra is committed to maintaining the highest compliance standards for our customers, including SOC 2, HIPAA, GDPR, PCI, FedRAMP High, CCPA, CSA STAR, ISO 27001, and ISO 42001
Last edited:
Statement reviewer:
No current review
Last reviewed:
Not recorded

Review scope: checking a published statement against its source. No confirmation of the underlying practice.

SOC 2

No disclosure recorded

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