PaperChat is an AI customer support chatbot platform designed to help businesses answer questions, collect leads, and automate website conversations without coding. It allows users to create custom AI chatbots trained on their own business content, including webpages, files, and text. This makes it useful for companies that want an assistant capable of answering customer questions based on specific product information, service details, documentation, FAQs, or internal knowledge rather than giving generic chatbot replies. PaperChat positions itself as a customer support AI agent platform for businesses, with support for lead collection, human handover, external tool sync, and e-commerce use cases.
The platform is especially useful for small businesses, SaaS companies, agencies, service providers, and online stores that need a simple chatbot for customer support and conversion. Users can connect PaperChat to no-code automation tools such as Zapier, n8n, and Make, helping teams send leads, trigger workflows, and connect conversations with their existing business systems. PaperChat also highlights CRM and communication integrations such as HubSpot, Mailchimp, Cal.com, Slack, and Telegram on its pricing page.
PaperChat offers a free plan with 100 monthly credits, one AI chatbot, conversation history, analytics, domain whitelist, and support for more than 58 languages. Paid monthly plans currently include Basic at $35 per month, Pro at $99 per month, and Enterprise at $399 per month, with higher message credits, larger knowledge bases, more team members, integrations, human handover, and branding removal depending on the plan.
Overall, PaperChat is a practical option for businesses that want a content-trained AI chatbot with support automation, lead capture, multilingual answers, and no-code workflow connections