HelpCrunch – AI Trust & Transparency Profile
HelpCrunch is an AI customer communication platform for live chat, chatbots, shared inbox, knowledge base, and customer engagement.
Disclosure
Transparency Score
21%
3/14 points, 0 reviewed
0 approved N/A excluded · Published information only
Measures disclosure completeness across applicable fields. Not applicable items are excluded. This score is not a certification of quality, security, or regulatory compliance.
About this information
Information in this section may be inaccurate, incomplete or out of date. Errors can arise from automated website extraction, vendor submissions or human review. AISetApp does not guarantee its accuracy or completeness. “Reviewed” means a published statement was checked against the cited evidence; it does not confirm the underlying practice, certify compliance or endorse the vendor.
Check the original sources and confirm important information directly with the vendor before relying on it. Found an error? Request a correction
Legal entity & jurisdiction
Self-declaredDisclosed — specify
HelpCrunch Corporation; Wilmington, DE 19810, USA
Source, evidence & review details
- Source:
- https://helpcrunch.com/en/privacy-policy.html
- Supporting evidence:
- HelpCrunch Corporation, registered at: 1811 Silverside Rd, Wilmington, DE 19810, USA
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
DPA availability
No disclosure recordedArticle 50 disclosure notice
No disclosure recordedData residency
No disclosure recordedCustomer data used for training
No disclosure recordedRetention period
Self-declaredDisclosed — specify
after a certain period of time from the occurrence of such circumstances
Source, evidence & review details
- Source:
- https://helpcrunch.com/en/privacy-policy.html
- Supporting evidence:
- We have the right to delete personal information of any User if it’s no longer needed for the purposes for which it was collected, and, in the absence of other grounds for their storage, after a certain period of time from the occurrence of such circumstances
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Subprocessor list published
No disclosure recordedBreach notification timeframe
Self-declaredDisclosed — specify
no later than 72 hours after we became aware of such a leak/breach/discredit
Source, evidence & review details
- Source:
- https://helpcrunch.com/privacy-policy.html
- Supporting evidence:
- we are obliged to bring this fact to the attention of the relevant authorities, no later than 72 hours after we became aware of such a leak/breach/discredit
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Base models used
No disclosure recordedHuman oversight capability
No disclosure recordedAnnex III high-risk declaration
No disclosure recordedISO/IEC 27001
No disclosure recordedISO/IEC 42001
No disclosure recordedSOC 2
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