Chatbase – Pricing & Plans

Chatbase is an AI customer support platform for building, training, and deploying AI agents on websites and customer channels.

Pricing: 40 AI & Chat

Free

Free

  • Limited access to models
  • GPT-5.4 Mini
  • GPT-4o Mini
  • 50 message credits/month
  • 1 member
  • 400 KB per AI agent
  • AI agents get deleted after 14 days of inactivity on the free plan.

Hobby

$40/mo

  • Everything in Free +
  • Access to advanced models
  • 500 message credits/month
  • 5 enabled AI Actions per AI agent
  • 10 MB per AI agent
  • 2 members
  • Integrations
  • Basic analytics
  • Attachments

Standard

$150/mo

  • Everything in Hobby +
  • 4,000 message credits/month
  • 8 enabled AI Actions per AI agent
  • 20 MB per AI agent
  • 3 members
  • Help desk
  • Voice
  • Telephony
  • Outbound campaigns
  • API access
  • Personalization
  • Auto retrain agents
  • Advanced integrations (Stripe, Zendesk, and more)

Pro

$500/mo

  • Everything in Standard +
  • 15,000 message credits/month
  • 12 enabled AI Actions per AI agent
  • 40 MB per AI agent
  • 5 members
  • Advanced analytics
  • Sources suggestions
  • Tickets as a source

Entreprise

Free

  • Everything in Pro +
  • Higher limits
  • Custom roles & permissions
  • SSO
  • White-labeling
  • Audit logs
  • Priority support
  • Success manager (CSM)
  • SLAs
  • HIPAA-eligible