Cassidy – AI Trust & Transparency Profile
Cassidy AI is an AI automation platform that lets teams build custom AI Agents and intelligent Workflows grounded in company knowledge, data, meetings, and connected business tools.
Disclosure
Transparency Score
50%
7/14 points, 1 reviewed
0 approved N/A excluded · Published information only
Measures disclosure completeness across applicable fields. Not applicable items are excluded. This score is not a certification of quality, security, or regulatory compliance.
About this information
Information in this section may be inaccurate, incomplete or out of date. Errors can arise from automated website extraction, vendor submissions or human review. AISetApp does not guarantee its accuracy or completeness. “Reviewed” means a published statement was checked against the cited evidence; it does not confirm the underlying practice, certify compliance or endorse the vendor.
Check the original sources and confirm important information directly with the vendor before relying on it. Found an error? Request a correction
Legal entity & jurisdiction
Published statement reviewedDisclosed — specify
Cassidy, Inc., a Delaware corporation
Source, evidence & review details
- Source:
- https://www.cassidyai.com/terms-of-service
- Supporting evidence:
- Cassidy, Inc., a Delaware corporation (“ Cassidy ”)
- Last edited:
- Statement reviewer:
- Admin
- Last reviewed:
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
DPA availability
No disclosure recordedArticle 50 disclosure notice
No disclosure recordedData residency
No disclosure recordedCustomer data used for training
Self-declaredNo
Source, evidence & review details
- Source:
- https://www.cassidyai.com/
- Supporting evidence:
- Cassidy never uses your data to train AI models—it's used solely to provide context for your automations
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Retention period
Self-declaredDisclosed — specify
Conversation data, run history, and logs automatically deleted after your defined period.
Source, evidence & review details
- Source:
- https://www.cassidyai.com/enterprise
- Supporting evidence:
- Conversation data, run history, and logs automatically deleted after your defined period
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Subprocessor list published
Self-declaredYes
Source, evidence & review details
- Source:
- https://cassidyresources.notion.site/Cassidy-Sub-processors-e7900cd5ed7e4a0ab47ea2a3f9923f5d
- Supporting evidence:
- Amazon Web Services (USA): Third-party hosting and infrastructure provider
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Breach notification timeframe
No disclosure recordedBase models used
Self-declaredMixed models
Source, evidence & review details
- Source:
- https://www.cassidyai.com/terms-of-service
- Supporting evidence:
- the Platform integrates AI Features developed by OpenAI, L.L.C (“ OpenAI ”) and/or Anthropic, PBC (“ Anthropic ”)
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Human oversight capability
Self-declaredReview available
Source, evidence & review details
- Source:
- https://www.cassidyai.com/terms-of-service
- Supporting evidence:
- Customer is responsible for evaluating the accuracy of any output generated by or on behalf of Customer’s and its Authorized Users’ through the AI Features (“ Output ”) as appropriate for Customer’s use case, including by using manual human review of the Output
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Annex III high-risk declaration
No disclosure recordedISO/IEC 27001
No disclosure recordedISO/IEC 42001
No disclosure recordedSOC 2
Self-declaredType II
Source, evidence & review details
- Source:
- https://www.cassidyai.com/enterprise
- Supporting evidence:
- Cassidy is built with enterprise-grade security, including SOC 2 Type II compliance, encryption in transit and at rest, access controls, and full audit logging.
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
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