Brevo
Brevo is an all-in-one marketing and CRM platform that helps businesses manage email, SMS, WhatsApp, chat, marketing automation, sales, customer data, and AI-powered engagement from one place.
Brevo is a customer relationship and marketing platform designed for small businesses, ecommerce brands, SaaS companies, sales teams, and larger organizations that want to manage customer communication across several channels from a single platform. It combines email marketing, SMS, WhatsApp, transactional messaging, live chat, CRM tools, marketing automation, contact management, reporting, sales pipelines, and AI-powered features.
A major part of Brevo is its marketing automation system. Businesses can create automated workflows based on customer behavior, campaign activity, website events, contact data, and other triggers. Standard plans unlock unlimited-contact marketing automation, while Professional adds more advanced capabilities such as AI segmentation, contact scoring, personalized data feeds, and AI product recommendations.
Brevo also includes Aura, its AI-powered assistant. Aura can help generate email copy, subject lines, images, translations, and SMS content. It can also assist with audience targeting, contact enrichment, campaign creation, and repetitive sales or marketing tasks. Brevo additionally offers AI send-time optimization, AI segmentation, AI product recommendations, AI conversations agents, and AI-assisted sales tools depending on the selected plan or add-on.
Beyond marketing, Brevo includes CRM and sales capabilities such as deal pipelines, task management, meeting scheduling, connected calendars and mailboxes, live chat, forecasting, and sales performance reports. Optional Sales packages add sales automation, AI contact enrichment, outreach sequences, AI follow-up emails, AI chatbots, VoIP calling, and AI-generated call transcripts and summaries.
Brevo currently offers Free, Starter, Standard, Professional, and Enterprise plans. The Free plan includes 300 email sends per day and storage for up to 100,000 contacts. Starter begins at around $9/month, Standard around $18/month, Professional around $499/month, while Enterprise uses custom pricing. Annual subscriptions receive a 10% discount.