Answer HQ – AI Trust & Transparency Profile
Answer HQ is an AI-powered customer support platform that creates a knowledge-based chatbot from your website and documents to automate customer service, reduce repetitive questions, and improve self-service.
Disclosure
Transparency Score
21%
3/14 points, 0 reviewed
0 approved N/A excluded · Published information only
Measures disclosure completeness across applicable fields. Not applicable items are excluded. This score is not a certification of quality, security, or regulatory compliance.
About this information
Information in this section may be inaccurate, incomplete or out of date. Errors can arise from automated website extraction, vendor submissions or human review. AISetApp does not guarantee its accuracy or completeness. “Reviewed” means a published statement was checked against the cited evidence; it does not confirm the underlying practice, certify compliance or endorse the vendor.
Check the original sources and confirm important information directly with the vendor before relying on it. Found an error? Request a correction
Legal entity & jurisdiction
No disclosure recordedDPA availability
No disclosure recordedArticle 50 disclosure notice
No disclosure recordedData residency
Self-declaredOther — specify
United States or other countries where our service providers operate.
Source, evidence & review details
- Source:
- https://answerhq.co/privacy
- Supporting evidence:
- If you access our services from outside the US, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Customer data used for training
Self-declaredYes
Source, evidence & review details
- Source:
- https://answerhq.co/tos
- Supporting evidence:
- Use your content to train and improve your specific AI assistant
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Retention period
Self-declaredDisclosed — specify
after a reasonable period
Source, evidence & review details
- Source:
- https://answerhq.co/tos
- Supporting evidence:
- Your data may be deleted after a reasonable period
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Subprocessor list published
No disclosure recordedBreach notification timeframe
No disclosure recordedBase models used
No disclosure recordedHuman oversight capability
Self-declaredReview available
Source, evidence & review details
- Source:
- https://answerhq.co/
- Supporting evidence:
- Answer Zendesk tickets as drafts your agents approve, or send them itself
- Last edited:
- Statement reviewer:
- No current review
- Last reviewed:
- Not recorded
Review scope: checking a published statement against its source. No confirmation of the underlying practice.
Annex III high-risk declaration
No disclosure recordedISO/IEC 27001
No disclosure recordedISO/IEC 42001
No disclosure recordedSOC 2
No disclosure recordedCorrection requests will open here soon. Until then, please contact us. Contact us